Quality Inn & Suites Airport West Salt Lake City

The service we received from the male clerk when we arrived. I forgot his name but he was helpful and very nice. This is what set the tone for me due to the wait for pick up from the shuttle van. I was told to wait at 2B for the pick up but it should've been pick up area 3B. This was a wait for me for 40 minutes when the hotel is only 5 minutes away. Communication in this area will be greatly appreciated for other customers. Please speak to your driver to have compassion and not scold us for waiting in the wrong area. He was very rude but I know that this is a simple correction for his next passengers.

It’s close to the temple that our family attended for the ceremony.

Everything about the room was fine, clean, comfortable. What I want to applaud is the staff, who discovered I had left behind my backpack, which was full of necessary items. They informed me by phone of my mistake and went through many calls as I tried to figure out a way to get it back. The management was able to send it back to me safe and sound and I am profoundly grateful!!

The hotel was clean and the rooms were neat. We couldn't make breakfast exactly on time due to unforeseen circumstances and the receptionist was so understanding that they allowed us into the dining hall anyways.

They had shuttle service to the SLC airport. The location was good, close to downtown.